Delta Dental of Minnesota
UI/UX Design, Development
Challenge
- Build and launch a new benefits management portal to help serve two main audiences – Delta Dental employer clients and brokers
- Create intuitive, self-service digital tools for dental benefit users
- Reduce costs and improve efficiency for call center team members and staff
- Streamline user experiences and improve access to on-demand information
Solution
- Launch easy-to-navigate employer services portal to serve Delta Dental’s clients and their employees
- Maintain and enhance Employer Services Portal to meet ongoing business needs
- Improve effectiveness of call center, by moving to digital self-service available 24/7
Delta Dental of Minnesota
Delta Dental of Minnesota is the largest regional provider of dental benefits, serving over 9,100 Minnesota and North-Dakota based purchasing groups and over 4.3 million members nationwide.
Launch Site
More Work
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